©2018 by Business Process Management Practitioners

PUBLISHED WORK AND FIELD RESEARCH

LEARNING APPROACHES THAT INFLUENCE BUSINESS PROCESS
MODELING AND NOTATION: A GENERIC QUALITATIVE INQUIRY

March 2017

This research study investigated the effectiveness of self-directed learning and experiential learning theory on the business process modeling notation (BPMN) learning process and subsequent development of business process models. The goal was to analyze the experiences of participants’ individual learning processes for acquiring BPMN knowledge. The research study sought to answer, “How do experiential and self-directed learning approaches to BPMN affect business process model development?”

 

The findings of this study add the BPMN self-directed learner’s mental model and BPMN experiential learning mental model that enable BPMN practitioners to understand the influences and factors of the adult learning process and how the creation of BPMN knowledge occurs for the purpose of developing business process models with BPMN.